Google Chrome Profile Could Not Be Opened Correctly Error

chromeerrorSymptoms:  When you open Google Chrome, you receive a pop-up error message that says “Your profile could not be opened correctly.  Some features may be unavailable.  Please check that the profile exists and you have permission to read and write its contents.

Problem Cause:  You have corruption in your Google Chrome profile data.



  1. Quit Google Chrome.
  2. Open Terminal.
  3. Change directory (cd) to /Users/{user}/Library/Application Support/Google/Chrome/Default
  4. Delete Web Data and History files:  rm -rf History*; rm -rf Web\ Data;
  5. Start Google Chrome and the error should be gone.

Windows 7

  1. Quit Google Chrome.
  2. Open Computer.
  3. Navigate to C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\
  4. Delete the file named “Web Data”
  5. Start Google Chrome and the error should be gone. 

Windows XP

  1. Quit Google Chrome.
  2. Open Computer.
  3. Turn on Show Hidden Files and Foldesr in Folder Options in Windows Explorer.
  4. Navigate to: C:\Documents and Settings\{username}\Local Settings\Application Data\Google\Chrome\User Data\
  5. Delete the file named “Web Data”
  6. Start Google Chrome and the error should be gone. 


  1. Quit Google Chrome.
  2. Open a shell.
  3. Change directory (cd) to ~/.config/google-chrome/Default
  4. Delete the file named “Web Data”:  rm -rf Web\ Data;
  5. Start Google Chrome and the error should be gone.

NOTE: If the problem repeats itself after every reboot, then there is most likely corruption is your user profile, so you will have to delete the profile and start a new one. In order to do that, follow the above steps, and replace step 5 and 6 with the following. Make sure that you backup your bookmarks before doing this, as they are a part of your profile and will disappear after doing this:

5. Locate the folder called "Default" in the directory window that opens and rename it as "Backup default."
6. Try opening Google Chrome again. A new "Default" folder is automatically created as you start using the browser.


+2 #191 lisa 2014-04-21 20:14
Quoting Maxadolf:
Quoting Lynda:
Quoting Gary:
Error message "your profile could not be opened correctly" followed your directions but still could not find it. I have windows vista. Please help me it's driving me crazy

I also use Windows Vista and just started getting this error. Please advise.

Click "START" Enter into Search the following: %LOCALAPPDATA%\Google\Chrome\ User Data

Go down to Web Data (alphabetical) and delete. It should end up in your Bin folder.

Nope Vista couldn't find this :( So Frustrated!!!
+2 #190 Anson 2014-02-20 19:37
I follow the following steps. it works only in the same day.

Same problem appears the next day:
Windows 7
1. Quit Google Chrome.
2. Open Computer.
3. Navigate to C:\Users\{usern ame}\AppData\Lo cal\Google\Chro me\User Data\Default\
4. Delete the file named “Web Data”
5. Start Google Chrome and the error should be gone.
+4 #189 jabo 2014-02-11 21:37
i'm using Linux, and there is no file named Web Data in the folder you specified.

still stuck with this error
+2 #188 Hooker72 2014-02-06 13:16
Thanks for the info you da man!!
-3 #187 BJ 2014-02-05 16:34
Thanks for the instructions. I use the xp and it worked great.
+1 #186 Pujara MeetKumar 2014-02-04 00:33
Thank You Very Much...
It Works....
Thank You for Your Help...
+3 #185 Brian 2014-01-31 03:09
Quoting glenn:
Mine was the avg driver in system 32 driver folder left over from that AVG search that hijacked my search engine. Delete it and reboot. All gone.

Same here!! Only deleting that scum malware didn't do the trick. No joy!
0 #184 Tasi 2014-01-12 02:51
For XP I Have found none of the File Deleting solutions work, alone.
I just have quit Chrome, Stopped the Chrome.exe process in Task Maneger and started Chrome again. Apparently multiple instances of chrome could run. Outlook occasionally have the same issue on XP.
+6 #183 Abby 2014-01-04 01:47

when I go to that, I only see 3 folders, Administrator, Public, user, which one do I open? all three folders doesn't have Appdata
+1 #182 Dennis 2013-12-21 02:43
Tried everything but finally fixed the problem. Go to this directory
"C:\Users\YOUR_N AME\AppData\Loc al\Google\Chrom e\User Data"
Delete the ENTIRE User Date directory by holding down the Shift key while depressing the Delete key. You will receive a warning saying are you sure you want to PERMANENTLY delete and you confirm yes. ONLY by doing a permanent delete is all the information removed. By simply using the delete key without holding down the Shift button, I continued having the same problem.
-2 #181 Thomas Will 2013-12-12 21:05

thanks a lot.
It works - but only for the first profile!
I have 7 profiles in Chrome(ium) in Ubuntu but the other 6 don't show up anymore.
Any suggestions?
+4 #180 LO 2013-12-12 02:25
Delete user in google setting page.
This is working for me! Add new user and sync everything back :)
#ThanksGod #problemsolved
-3 #179 TJ Mac 2013-12-09 21:55
This also fixed my problem of not being able to download (inc. "save as") in Chrome - awesome!