The most important step your business can take to ensure top performance and to avoid costly downtime is to have proactive IT support.  All too often small businesses find themselves being reactive when it comes to computers -- they only call when there is a problem to be fixed.  The trouble is that with IT, small problems become large problems very quickly, and many small problems can even be avoided entirely with the proper attention given to regular computer maintenance.

That’s where Four Leaf can help.  With our Proactive Support Plan, we’ll come out to your business on a regular schedule and fix all of your IT problems.  This includes OS and application updates, network troubleshooting, spyware and virus prevention and removal, and even website updates.  We want to be your IT Swiss Army Knife.  Our mandate is to make IT something you don’t have to think or worry about; it will just work.  Beyond that, we will have an opportunity to provide some IT vision for your business.  It is our job to be able to see how you use technology, and to suggest new directions and services to take your business to the next level.  Contact us today to have us come out and provide a free assessment of your IT needs and how Four Leaf can help.

Desktop and Laptop Management

Whether your business is all Windows, Mac, Linux, or a mix of all three, Four Leaf has you covered.  We have been supporting all of these operating systems for small businesses in the Triangle for close to ten years.  Routine maintenance of computer hardware, and regular patching of applications and the operating system will keep you and your employees running at full throttle, rather than being bogged down by underperforming technology.

Server Management

We have years of experience supporting a variety of server environments, ranging from Windows Server 2003 Active Directory environments to multiple Linux flavors running web hosts and Samba file shares.  Whatever your server needs are, Four Leaf is prepared to manage them for you.

Website and Hosting Management

Most small businesses will find that hosting the corporate website with a trusted hosting service is the most cost-effective option, yet determining the right host to fit your unique needs can be challenging, and managing that account and the website itself is a time-consuming task.  Four Leaf has the expertise needed to find the right hosting provider for your business, and we are also experienced web developers so whether you need routine updates to your site or a complete design overhaul, we can help.

Remote Support Capabilities

At Four Leaf, we understand that not every problem you have is big enough to warrant an in-person appointment, but we don’t want your IT troubles put on hold either.  Therefore, we have the ability to let you connect a service technician to your computer over the internet, allowing your small problems to be fixed quickly and efficiently, before they become big problems down the road.